Privacy Policy

This Privacy Policy for Rabbat Electric LLC (“we”, “us”, “our”) explains how and why we may access, collect, store, use, and/or share (“process”) personal information when you use our website and related services (the “Services”), including when you visit rabbat-electric.com, contact us, or engage with us at events.

Summary of key points

• What personal information do we process? We process information you provide (e.g., name, email, phone) and technical information collected automatically (e.g., IP address, browser type) when you use the Services.
• Sensitive data. We do not intentionally collect or process “special” or “sensitive” personal information.
• Third-party sources. We do not collect personal information from third parties for marketing or profiling.
• How we use data. To operate and improve the Services, communicate with you, maintain security, comply with law, and—where permitted—send optional marketing. We use your information when we have a valid legal basis.
• Sharing. We may share information with service providers, in business transfers, or as required by law. We do not sell personal information.
• Security. We use reasonable organizational and technical safeguards, but no system is 100% secure.
• Your rights. Depending on your location, you may have rights to access, correct, delete, or object to certain processing. See “Your privacy rights.”

1) Information we collect

Information you provide: When you request information, submit a form, or contact us, we may collect:

• Names, job titles
• Email addresses, phone numbers, mailing addresses
• Contact preferences, and any information you include in messages
• Authentication data (if we ever offer logins)

Information collected automatically: When you visit our website, we may automatically collect device and usage data (e.g., IP address, browser and device characteristics, operating system, language preferences, referring URLs, pages viewed, time spent). This helps us maintain security and improve the site’s performance.

We may use cookies or similar technologies. You can manage optional analytics cookies with the cookie banner on our site.

2) How we use your information

• Provide and improve the Services: operate the site, troubleshoot, analyze performance, and enhance user experience.
• Communications: respond to inquiries, project or service requests, and send administrative information.
• Security and fraud prevention: detect, prevent, and address security incidents and abuse.
• Analytics: understand usage trends to improve content and usability.
• Marketing (optional): send updates about our services if permitted by law and your preferences (you can opt out at any time).
• Legal compliance: comply with applicable laws, enforce our terms, and protect rights and safety.

3) Legal bases for processing (EEA/UK/CH)

Where the GDPR/UK GDPR/Swiss FADP applies, we process your personal information under one or more of these legal bases:

• Consent (e.g., optional marketing). You can withdraw consent at any time.
• Legitimate interests (e.g., site security, analytics, improving Services) balanced against your rights.
• Contract (e.g., responding to your requests when necessary to perform/enter into a contract).
• Legal obligation (e.g., regulatory or law-enforcement requests).
• Vital interests (rare; to prevent serious harm).

4) When and with whom we share information

• Service providers: vendors that host, secure, analyze, or support our Services under confidentiality commitments.
• Business transfers: in connection with a merger, acquisition, or asset sale.
• Legal: to comply with law, enforce terms, or protect rights, property, and safety.

5) Cookies and analytics

Our site may use cookies and similar technologies for essential functionality and optional analytics. You can manage optional analytics in the cookie banner. We may also use Google Analytics to understand aggregate usage. You can opt out via your browser add-on tools or our cookie banner.

6) Data retention

We retain personal information only as long as needed for the purposes described or as required by law (e.g., tax and accounting). When no longer needed, we delete or anonymize the data, or securely store it until deletion is feasible (e.g., backups).

7) Security

We maintain reasonable organizational and technical measures to protect personal information. However, no internet transmission or storage system is completely secure; use of the Services is at your own risk. Please use secure networks and keep your devices up to date.

8) Minors

Our Services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact info@rabbat-electric.com so we can delete it.

9) Your privacy rights

Depending on your location, you may have rights such as access, correction, deletion, restriction/objection to processing, portability, and the right to withdraw consent. To exercise these rights, contact us at info@rabbat-electric.com. We will respond as required by applicable law.

10) Do-Not-Track

Browsers may offer a Do-Not-Track (DNT) setting. No uniform standard exists, so we do not currently respond to DNT signals. If a standard is adopted, we will update this policy.

11) US state-specific information

If you are a US resident of a state with specific privacy rights (e.g., CA, CO, CT, DE, FL, IN, IA, KY, MD, MN, MT, NE, NH, NJ, OR, RI, TN, TX, UT, VA), you may have the right to request access, correction, deletion, portability, and to opt out of targeted advertising or certain profiling. To make a request, email info@rabbat-electric.com. We do not sell personal information.

12) Region-specific information

Residents of the EEA/UK/CH, Canada, Australia, New Zealand, South Africa, and other regions may have additional rights under local law. Contact us to exercise your rights or raise a concern. You may also have the right to complain to your local data protection authority.

13) Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted here with an updated “Last updated” date. We encourage you to review this page periodically.

14) Contact us

Rabbat Electric LLC
Al Qaboun, Old Harasta Road, Rabbat and Sukkar Building
Damascus, Syria
Email: info@rabbat-electric.com

15) Review, update, or delete your data

To request access to, correct, or delete personal information we hold about you, contact info@rabbat-electric.com. We will consider and act upon any request in accordance with applicable law.